Case Study
PlugMeIn Home Services Marketplace
A detailed case study structure ready for real screenshots, client feedback and measurable product outcomes.
Challenge
PlugMeIn needed a two-sided marketplace that could match Tampa-area customers with verified providers across dozens of home service categories without a confusing booking flow.
Research
We studied how customers search for home services — by category, urgency and location — and mapped that against how providers needed to manage bookings and availability.
Solution
We built a marketplace with category-based search, location-aware provider matching, booking management and a provider onboarding flow.
Development
We shipped customer-facing search and booking first, then built out the provider dashboard and onboarding flow.
Technology
Marketplace architecture, booking engine, location-based provider matching and review system.
Client Feedback
A premium structure for client quotes, video testimonials and success stories.
Results
Clear product outcomes for business teams.
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